TX — Healthcare Highways
TX — Healthcare Highways
Member ID Cards
- HCH Sync (TX)
- PHCS / Multiplan (Outside of TX)


Prior-Authorizations for Medical & Pharmacy
Oxbridge Health Prior-Authorization Guidelines
Medical Prior-Authorizations
Complete the form: Medical Prior-Authorization Form
And fax to: (469) 334-4168
You can also request a prior authorization by logging into our online Provider Portal or contacting (888) 744-7441.
Pharmacy Prior Authorizations
Complete the form: Pharmacy Prior-Authorization Form
And fax to: (508) 986-7248
Provider Directory
Check our extensive list of providers, hospitals, facilities, and service providers.
Healthcare Highways
HCH Sync (TX)
Visit: www.healthcarehighways.com
Or call: (800) 816-5356
PHCS
For members outside of TX
Visit: www.multiplan.com
Or call: (800) 678-7427
RxAdvance (Pharmacy Benefit Manager)
Pharmacy Locator
Pharmacy Cost Estimator
Pharmacy Member Portal
Formulary Lookup
Claims Submission & Payment
Claims Submission
Payor ID: RP 133
Mail to: PO Box 20247, Tampa, FL 33622
Claims Submission & Payment Status
Access claims submission history, total payment and member payment information by logging on to your Provider Portal (coming soon).
To check on the status of your claims, call (888) 744-7441
Member Eligibility & Benefits
Verify Member Details, Current Coverage Details, Accumulators, and Plan Benefits
Login to the Provider Portal (coming soon)
Or submit an EDI 270 to Clearinghouse
If you need assistance requesting a provider portal account, you can call and speak to an Oxbridge Health Advisor at (888) 744-7441
Register for Provider Portal
Register for provider portal access here (coming soon).
User will receive an email in 3-5 business days with login credentials and instructions.
Provider Reconsiderations & Appeals
Medical Claims
Complete: Provider Dispute Form
Call: (888) 744-7441
Fax to: (469) 228-4289
Or mail to: PO Box 1414, Westborough, MA 01581
Pharmacy Claims
Complete the Provider Dispute Form
Fax to: (469) 253-6137
Or mail to: PO Box 1433, Westborough, MA 01581
Provider Forms Library
Prior Authorization Form (Pharmacy)
Prior Authorization Form (Medical)
Provider Appeals and Reconsideration Form
Preventive Care Services
Colonoscopy Coding Provider Guidelines